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Performance & Engagement

Designing Feedback That Motivates (Not Hurts)

Feedback isn’t about criticism, it’s about helping people grow. Great feedback motivates, builds trust, and helps teams get better together.

Understand What Makes Feedback Motivating

Know what works: timely, clear, balanced, future-focused.

How to Give Feedback Most Effectively

Explains four types of feedback + what to do & avoid to make feedback helpful rather than hurtful.

How to Give Feedback Most Effectively

Explains four types of feedback + what to do & avoid to make feedback helpful rather than hurtful.

How to Give Feedback Most Effectively

Explains four types of feedback + what to do & avoid to make feedback helpful rather than hurtful.

How Effective Feedback Fuels Performance

Shows that employees who get meaningful feedback weekly are far more engaged. Feedback must be relevant, timely, and growth-oriented.

How Effective Feedback Fuels Performance

Shows that employees who get meaningful feedback weekly are far more engaged. Feedback must be relevant, timely, and growth-oriented.

How Effective Feedback Fuels Performance

Shows that employees who get meaningful feedback weekly are far more engaged. Feedback must be relevant, timely, and growth-oriented.

Give Feedback with Care & Clarity

Plan what you say, use real examples, and frame feedback with empathy.

How to Give Feedback That Motivates

Practical tips on how to lead feedback discussions that empower employees, not discourage them.

How to Give Feedback That Motivates

Practical tips on how to lead feedback discussions that empower employees, not discourage them.

How to Give Feedback That Motivates

Practical tips on how to lead feedback discussions that empower employees, not discourage them.

How to Give (and Receive) Critical Feedback

Guidance on structuring critical feedback in ways that are fair, clear, and helpful.

How to Give (and Receive) Critical Feedback

Guidance on structuring critical feedback in ways that are fair, clear, and helpful.

How to Give (and Receive) Critical Feedback

Guidance on structuring critical feedback in ways that are fair, clear, and helpful.

Use the Sandwich Feedback (with care)

Structure your message as positive → specific improvement → encouragement + next step. Use it sparingly and pair it with clear, observable examples.

SBI / SBII Feedback Model

A simple alternative when the sandwich isn’t right: describe the Situation → Behavior → Impact (and optionally Inquire).

SBI / SBII Feedback Model

A simple alternative when the sandwich isn’t right: describe the Situation → Behavior → Impact (and optionally Inquire).

SBI / SBII Feedback Model

A simple alternative when the sandwich isn’t right: describe the Situation → Behavior → Impact (and optionally Inquire).

A step-by-step guide to the feedback sandwich method

Practical, manager-friendly walkthrough of the sandwich model with do’s/don’ts and examples.

A step-by-step guide to the feedback sandwich method

Practical, manager-friendly walkthrough of the sandwich model with do’s/don’ts and examples.

A step-by-step guide to the feedback sandwich method

Practical, manager-friendly walkthrough of the sandwich model with do’s/don’ts and examples.

The “Sandwich Approach” Undermines Your Feedback

Why overusing the sandwich can blur the message or feel inauthentic, and how to be direct and kind.

The “Sandwich Approach” Undermines Your Feedback

Why overusing the sandwich can blur the message or feel inauthentic, and how to be direct and kind.

The “Sandwich Approach” Undermines Your Feedback

Why overusing the sandwich can blur the message or feel inauthentic, and how to be direct and kind.

Make Feedback a Dialogue, Not a Monologue

Feedback works best when people can talk back, ask questions, and contribute to the solution.

How to Give Feedback Most Effectively

Describes how to avoid doing all the talking, encourage understanding and mutual respect.

How to Give Feedback Most Effectively

Describes how to avoid doing all the talking, encourage understanding and mutual respect.

How to Give Feedback Most Effectively

Describes how to avoid doing all the talking, encourage understanding and mutual respect.

How to Give Feedback That Motivates

Includes templates and techniques for making feedback sessions two-way conversations.

How to Give Feedback That Motivates

Includes templates and techniques for making feedback sessions two-way conversations.

How to Give Feedback That Motivates

Includes templates and techniques for making feedback sessions two-way conversations.

Focus on What Comes Next

Always end feedback with what to improve next, keep support in place, follow up.

The Future of Feedback: Motivating Performance

Shows that feedback focused on future actions (not just past mistakes) helps people improve more and feel more hopeful.

The Future of Feedback: Motivating Performance

Shows that feedback focused on future actions (not just past mistakes) helps people improve more and feel more hopeful.

The Future of Feedback: Motivating Performance

Shows that feedback focused on future actions (not just past mistakes) helps people improve more and feel more hopeful.

Continuous Performance Feedback (2023)

Research that shows qualitative, ongoing feedback improves motivation and performance over time.

Continuous Performance Feedback (2023)

Research that shows qualitative, ongoing feedback improves motivation and performance over time.

Continuous Performance Feedback (2023)

Research that shows qualitative, ongoing feedback improves motivation and performance over time.

Reflection

How can I use the sandwich method

(positive → constructive → positive)

in my next feedback session so the person feels motivated, not hurt?

How can I use the sandwich method

(positive → constructive → positive)

in my next feedback session so the person feels motivated, not hurt?

How can I use the sandwich method

(positive → constructive → positive)

in my next feedback session so the person feels motivated, not hurt?

Write it down somewhere you’ll remember. Reflection beats scrolling.

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